Privacy Policy

Web Digital Mantra IT Services Pvt Ltd ("we", "us", "our") operates Billomax - Your Trusted Partner in Billing & Invoicing. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our billing and inventory platform, website, and mobile applications (collectively, the "Service").

1. Information We Collect

• Account information — name, email address, phone number, business name, and login credentials.
• Business & transaction data — invoices, products, inventory, customers, orders, and payment records you enter.
• Usage data — device information, IP address, browser type, and how you interact with the Service.
• Communications — details you provide when you contact support or request a demo.

2. How We Use Your Information

• To provide, operate, and maintain the Service.
• To process transactions and generate invoices, reports, and notifications.
• To send service-related emails, SMS, and WhatsApp messages (e.g. invoices and order updates).
• To improve, personalise, and secure the Service, and to provide customer support.
• To comply with legal and tax obligations (including GST requirements).

3. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers (e.g. payment gateways such as Razorpay, email/SMS providers, and cloud hosting) strictly to operate the Service, and with authorities where required by law.

4. Data Security

We use industry-standard measures including encryption, hashed passwords, and access controls to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service and to comply with legal, accounting, or reporting obligations.

6. Your Rights

You may access, correct, or request deletion of your personal data, and opt out of non-essential communications, by contacting us at the details below. Account deletion can also be requested in-app.

7. Cookies

Our website uses cookies and similar technologies to keep you signed in and to understand usage. You can control cookies through your browser settings.

8. Children's Privacy

The Service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.