Refund Policy

This Refund Policy explains how refunds are handled for subscriptions, setup work, and payment-related issues.

Subscription refunds

• Subscription charges are generally non-refundable once a billing cycle has started.
• Billing errors reported within 7 days are reviewed and corrected where applicable.
• Approved refunds are returned to the original payment method based on provider timelines.

Cancellation

You may cancel future renewals at any time. Access usually remains available until the end of the current paid term.

Non-refundable work

Completed setup, implementation, and customisation work is generally non-refundable once delivered.